About Famie
Famie Money Services Sdn Bhd is a fully Malaysian-owned company, incorporated under the Companies Act 2016 on 9 August 2023. Born from the merger of three seasoned money changers—namely Adcrew Sdn Bhd, Everest Ringgit Sdn Bhd and Instant Produce Sdn Bhd—with over 50 years of combined industry experience, Famie unites deep expertise with a fresh commitment to innovation, compliance, and customer-centric service.
In November 2024, Famie earned its Class A Money Services Business license from Bank Negara Malaysia. With 8 branches across Selangor, Kuala Lumpur, Johor and Miri—and expansion plans underway—Famie serves both individual and corporate clients with seamless, secure money solutions.
MISSION & VISSION
Our mission is to empower our customers with secure, transparent and efficient money services backed by empathetic support and unwavering accountability at every step.
We are dedicated to setting the standard for money services in Malaysia, championing accountability, empathy and innovation as we expand our presence and impact.
Competitive Rates
We leverage our scale and deep liquidity networks to secure industry-leading exchange rates—so you get more currency for every ringgit you spend
WhatsApp Support
Multilingual support—check live rates, request quotes, and reserve large amounts or exact denominations before you arrive, ensuring a seamless transaction.
Dedicated SME Desk
Work one-on-one with your SME advisor for customized rate and fee quotes, expert documentation support, and seamless first-time transactions.
Fast Payouts
Strategic Branch Network
Located in malls, transit hubs, and business districts—so you can exchange currency or send money as part of your daily routine, without going out of your way.
Community-First Approach
Embedded in your neighborhoods, we treat every customer like a neighbor—whether sending support home or managing supplier payments.
Stats
Proven Reach.
Real Impact
At Famie, our numbers speak for themselves—built on trust, consistency, and a relentless focus on customer satisfaction. Our growing footprint reflects the strength of our partnerships and the confidence our customers place in us every day.
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RM in value transacted—and growing.
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Countries served with real-time or same-day payouts.
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Years of combined expertise behind every transaction.
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Trusted payout partners powering global reach.
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Our impact and reach over the years
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exchanged in transaction value (RM)
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countries supported
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Years of combined expereince
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Meet the team
Driven by expertise, united by vision
John Doe
Jane Smith
Alice Johnson
Mike Maignan
Jordan Greenwood
Michael Lee
Emma Brown
Eduard Franz
Sienna Cruz
SEO Analyst
Trusted by Thousands, Guided by These Beliefs
OUR CORE VALUES
At Famie, we act with ownership, listen with care, and adapt with every experience—so every transaction feels personal, seamless, and trusted.
Accountability
We take full ownership of every outcome. When things go wrong, we act fast, take responsibility, and make it right.
Humility
We stay grounded—open to feedback, eager to learn, and never assume we know it all. Every customer and challenge helps us grow.
Empathy
We understand money matters are personal. That’s why we listen carefully and serve with care—tailoring every interaction to your needs.
Continuous Growth
We embrace every interaction as a chance to improve—refining our service, sharpening our skills, and raising the bar every day.
Testimonials
What our users said about Upshift
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Trustpilot
John Carter
Maria Lopez
David Smith
Samantha Bryne
Li Wei Zhang
Baron Campbell
John Carter
Maria Lopez
David Smith
Money Services Made Personal. Done Right.
Trusted by thousands—Famie is where experience meets care. Get the rates, support, and speed you need, from a team that listens.